Shipping & Returns

Shippping Information

All items are shipped via Royal Mail. Outwith the UK, packages are sent air mail. Postage is charged at cost.

 

Free Shipping

Any orders totalling more than £300.00 will be sent free of shipping charges.  Note that yarn club memberships include shipping costs.

 

Packaging and Handling

Ripples Crafts does not add charges for packaging and handling and charges shipping at cost.

 

Returns

Should you with to return your yarn purchase, please get in touch with Helen to let her know you are returning the yarn and the reason for the return. Returns must be made within 14 days of purchase, the yarn must be in its original condition and with its orginal yarn label, and the purchaser is responsible for the cost of returning the yarn.  Once the yarn is safely received by Ripples Crafts, a refund for the cost of the yarn (not the initial cost of posting) will be made.

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